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Documentation
Frequently Asked Questions
CamerasHow do I add a new camera to the system?
Navigate to Cameras page and click "Add Camera". Enter the camera details and select the branch location.
AlertsWhy am I receiving too many alerts?
Go to Settings > Notifications to configure alert thresholds and filtering options to reduce noise.
ReportsHow often are reports generated?
Reports can be set to daily, weekly, or monthly intervals. Custom schedules are available in the Reports section.
UsersHow do I manage user permissions?
Go to Employees section and click on an employee. Adjust their role and permissions from the access control panel.
AnalyticsWhat metrics are tracked in Analytics?
We track detections, alerts, system uptime, response times, and per-camera performance metrics.
StorageHow much storage do I have?
Check the Settings page for storage usage. Video retention can be adjusted based on your subscription plan.
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